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Call Customer ServicesAlternatively, you can give us a call. You may be charged a £15 admin fee for making a change to your policy over the phone. You can make changes without additional charge by logging into My Staysure.
Why do I need travel insurance for my pre-existing medical conditions?
The medical condition you’ve lived with day-in day-out shouldn’t get in the way of your next trip away. But without proper cover, emergency treatment abroad could easily cost you a small fortune.
Pick a travel insurance policy that understands your health and gives it the extra care it deserves. A policy that pinky-promises to be by your side.
What medical conditions can’t travel insurance cover?
While 97% of people can get a cover with us, there are a few conditions we just can’t insure. If that’s the case, try the Money Helper website. They recommend other specialist medical travel insurance providers who may be able help you out.
Dr Stephanie Ooi
Dr Stephanie Ooi is a London based GP working at MyHealthcare Clinic. She is also a conent creator (@the_gp_mum) on Instagram and co-host of The Medic Mum Podcast.
We had to cancel our holidayWhat our expert says…
"<p>With so many policies available it can be difficult to decide which type of travel insurance is best for you. Annual travel insurance is great if you’re planning multiple trips throughout the year, but if you don’t travel often, a single trip policy can give you more flexibility.</p>
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