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We've got more 5 Star reviews on Trustpilot than any other travel insurance provider
“An excellent product with a comprehensive range of features and benefits" - Defaqto
Featured on the MoneyHelper travel insurance directory for best travel insurance with medical cover
Why do I need travel insurance for my pre-existing medical conditions?
The medical condition you’ve lived with day-in day-out shouldn’t get in the way of your next trip away. But without proper cover, emergency treatment abroad could easily cost you a small fortune.
Pick a travel insurance policy that understands your health and gives it the extra care it deserves. A policy that pinky-promises to be by your side.
What medical conditions can’t travel insurance cover?
While 97% of people can get a cover with us, there are a few conditions we just can’t insure. If that’s the case, try the Money Helper website. They recommend other specialist medical travel insurance providers who may be able help you out.
What does travel insurance for medical conditions not cover?
Travel insurance for pre-existing conditions is there to pick you back up if something unexpected goes wrong. As good as travel cover can be, it doesn’t mean everything is covered. Here are a few things we can’t cover. test
How much is travel insurance?What our expert says…
"<p>"The cost of travel insurance depends on the kind of cover you need. It can be influenced by how old you are, if you have any medical conditions, where you’re off on holiday and more."</p>
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Twice as many people give us 5* reviews on
Trustpilot than any other travel insurance provider.
That’s over 280,000 reviews. And counting.
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6 hours ago
My cruise holiday from hell
Me & my partner had taken a cruise & used staysure. To cut a long story short he fell ill. We had to come off our cruise & he went into a carribean hospital for five & a half weeks. We then had to fly home , which was a journey in its self. Straight to intensive care in Bristol, where he passed away 2 weeks later. I was or didn't know what to do, but I had a good friend who spoke to staysure on my behalf, & sorted the insurance out. They only thing that up set both of us was sending a email to my dead partner saying we have received your insurance, just little things , but they payed up
7 hours ago
Great service
The call handler was so helpful and friendly. Made it really easy to take out travel insurance.
Me & my partner had taken a cruise & used staysure. To cut a long story short he fell ill. We had to come off our cruise & he went into a carribean hospital for five & a half weeks. We then had to fly home , which was a journey in its self. Straight to intensive care in Bristol, where he passed away 2 weeks later. I was or didn't know what to do, but I had a good friend who spoke to staysure on my behalf, & sorted the insurance out. They only thing that up set both of us was sending a email to my dead partner saying we have received your insurance, just little things , but they payed up
7 hours ago
Great service
The call handler was so helpful and friendly. Made it really easy to take out travel insurance.
8 hours ago
Don't just take our word for it
"<p>With so many policies available it can be difficult to decide which type of travel insurance is best for you. Annual travel insurance is great if you’re planning multiple trips throughout the year, but if you don’t travel often, a single trip policy can give you more flexibility.</p>
"
Multitalented reporter who travels the world with his dog
Annual vs Single Trip Travel InsuranceWhat our expert says…
"<p>With so many policies available it can be difficult to decide which type of travel insurance is best for you. Annual travel insurance is great if you’re planning multiple trips throughout the year, but if you don’t travel often, a single trip policy can give you more flexibility.</p>
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