Me & my partner had taken a cruise & used staysure. To cut a long story short he fell ill. We had to come off our cruise & he went into a carribean hospital for five & a half weeks. We then had to fly home , which was a journey in its self. Straight to intensive care in Bristol, where he passed away 2 weeks later. I was or didn't know what to do, but I had a good friend who spoke to staysure on my behalf, & sorted the insurance out. They only thing that up set both of us was sending a email to my dead partner saying we have received your insurance, just little things , but they payed up